Privacy Policy

This Privacy Policy outlines the policies and procedures of Ordinary Needs concerning the collection, use, and disclosure of personal data when you use our Site and the choices you have regarding your information under the General Data Protection Regulation (GDPR) (EU) 2016/679.

Ordinary Needs is committed to protecting your personal data and ensuring compliance with applicable data protection laws. By accessing and using this Site, you acknowledge and agree to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

1. Data Collection

We may collect and process the following types of personal data from you:

• Contact Information: Your first and last name, email address, physical address, and phone number.
• Technical Information: Information related to the browser and device used to access our Site.
• Behavioral Information: Data concerning how you navigate and interact with our Site.

2. Purpose of Data Collection

The personal data collected is processed for the following purposes:

• Order Fulfillment: Your contact details are used to process transactions, manage orders, and facilitate the delivery of purchased items.
• Site Optimization: Technical and behavioral information helps enhance the functionality and user experience of our Site, including the optimization of features such as displaying the mobile version where appropriate.

3. Disclosure of Data to Third Parties

ordinary needs may share your personal data with third-party service providers strictly to the extent necessary to fulfill services related to your use of the Site. These third parties include:

• Payment Processing Services: To validate and process payments, payment providers require access to your name, surname, and credit card details.
• Manufacturers and Fulfillment Partners: To facilitate the preparation and assembly of your orders, our manufacturing and fulfillment partners have access to specific order details.
• Shipping and Delivery Services: To deliver orders to your designated address, postal and courier services will use your name, surname, and physical address.
• Email and Marketing Services: To communicate updates, promotions, or newsletters, our email service providers will use your email address if you have opted in to receive such communications.

All third-party providers are required to adhere to data protection laws and are granted only the minimum data necessary to fulfill their services.

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, including order management and fulfillment.
• Legitimate Interests: We process data to enhance our services and improve your experience, balanced with your rights and freedoms.
• Consent: Where required, we obtain your consent to process personal data, for example, for marketing communications. You have the right to withdraw consent at any time.

5. Data Subject Rights

Under GDPR, you have the following rights concerning your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of personal data under specific circumstances.
• Right to Restrict Processing: You may request the restriction of processing your data under certain conditions.
• Right to Data Portability: You may request the transfer of your data to another organization or directly to you, where feasible.
• Right to Withdraw Consent: You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at support@ordinaryneeds.com.

6. Security of Data

Ordinary Needs employs technical and organizational measures to safeguard the confidentiality, integrity, and availability of personal data. While we take reasonable measures to protect your data, we cannot guarantee absolute security.

7. Consent and Acceptance

By continuing to browse and use ordinary needs, you consent to the collection, processing, and use of your personal data as described in this Privacy Policy. If you do not agree with these terms, please discontinue your use of the Site.

8. Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you by email or other means. Please review this policy periodically to stay informed about how we are protecting your information.